Spa Etiquette

Photo By A Different Angle Photography

Photo By A Different Angle Photography

This section contains information on how to make the most of your Wild Orchid Salon & Spa experience.

Please note that our prices are subject to change without notice.

Health

We welcome everyone who makes Wild Orchid Salon & Spa their choice for rest and relaxation. 

Please inform us of relevant health conditions or allergies at appointment time and complete the Guest Medical Form carefully to assist our team in providing the best possible recommendations for you. 

Body Wraps may not be offered for our guests who are pregnant or have high blood pressure due to their well being.  Please consult our reception team for other services.

Massage may not be performed on Pregnant guests in their First Trimester (15 weeks into the pregnancy or more, unfortunately we are not able to offer massage to expectant mothers earlier than 15 weeks).

Wild Orchid Salon & Spa is pleased to provide you with a facility that is wheelchair accessible.

Appointment Timing

Please arrive 15 - 30 minutes prior to your appointment to allow time to enjoy the amenities and complete the Guest Medical Form.

By arriving late, your treatment will still end as scheduled in consideration of our next guest.

We are proud to offer an environment of tranquility to all our guests and ask that you kindly turn electronic devices off (including cell phones) before entering the spa.

Cancellation Policy

To avoid charges, please provide 24 hours advance notice for cancellation or changes.

We require a Visa, Mastercard or cash deposit to book any and all appointments.  

For groups to avoid cancellation charges we require 72 hours (3 days) notice.

Gratuities

Gratuities are left at your discretion in appreciation for outstanding service.

Group bookings are subject to 15% service charge.

Gift cards do not include gratuities.